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Privacy notice

This site has no accounts and no tracking cookies. The only personal information we handle is what you choose to send us through a form.

Who we are

This notice covers heatnetworkconsultants.co.uk. We are the data controller for information you send us through the site. You can contact us about privacy through the contact page.

What we collect and why

Our forms ask for some or all of: your name, email address, organisation, a postcode or town, a website and a message.

  • Introduction requests: we pass your details and message to the firm you chose so they can reply to you, and copy you in. We do this because you ask us to and tick the consent box (consent).
  • Contact, corrections and listing requests: we use your details to reply (legitimate interests in running the site and keeping it accurate).
  • Zone alerts: we use your email and area to tell you when there's zoning news for that area, and for nothing else (consent). Reply to any alert to stop them.

How it's handled

Form submissions are not stored in a database on this site. They are sent to us as an email using our email provider, Resend, which processes the message on our behalf and may do so outside the UK under appropriate safeguards. Submissions are kept in our inbox only as long as we need them to deal with your request, and we delete them within 24 months.

To stop abuse, the form server briefly holds your IP address in memory to limit how many messages can be sent. It isn't written to storage.

Postcode lookups

When you use the zone checker, the postcode or place name you type is sent from your browser to postcodes.io, a free open data service, to find the council area and location. We don't receive or store it unless you also sign up for an alert.

Analytics

We use Vercel Web Analytics to count page views. It doesn't use cookies and doesn't identify individual visitors, so there's no cookie banner.

Your rights

Under UK GDPR you can ask to see the information we hold about you, have it corrected or deleted, object to how we use it, or withdraw consent at any time. Contact us through the contact page. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated 8 November 2026.